WE'D LOVE TO HEAR FROM YOU

Contact Us

Whether you're looking to adopt, volunteer, donate or simply have a question, we're here to help.

SEND US A MESSAGE

We'd Love To Hear From You

Complete the form below and we'll get back to you as soon as possible.

STAY CONNECTED

Follow Us on Social Media

Stay updated with our latest rescues, adoption success stories, fundraising events, and the wonderful dogs looking for their forever homes.

Response Time

We aim to respond to all enquiries within

24–48 Hours

If your matter is urgent, please contact us by phone.

COMMON QUESTIONS

Frequently Asked Questions

Quick answers about browsing, donating, contacting us, and using the Admin Portal.

Do I need an account to browse the site or donate?

No – browsing and donating are open to all visitors without an account.

How do I reset my admin password?

Use the ‘Forgot Password’ link on the Admin Portal login page.

What browsers are supported?

The latest two versions of Chrome, Firefox, and Safari.

How do I contact the shelter directly?

Via the Contact page's form, phone number, or email address.

Is my donation information secure?

Donations are processed through the shelter's existing external payment gateways (SnapScan, bank transfer); the website itself does not capture or store payment details.

Find Us

Opening Hours

  • Monday 08:00 - 17:00
  • Tuesday 08:00 - 17:00
  • Wednesday 08:00 - 17:00
  • Thursday 08:00 - 17:00
  • Friday 08:00 - 17:00
  • Saturday 09:00 - 14:00
  • Sunday Closed