Last updated: August 2026
Pawsitive Animal Shelter (“we”, “us”, “our”) is a registered NPO based in Centurion, South Africa. This Privacy Policy explains how we handle personal information in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
1. Information we collect
We may collect:
- Name, email address, phone number, and message content when you use our Contact form
- Donation-related details you choose to share with us (for example reference notes for bank transfers)
- Basic technical data such as browser type when you visit the website
- Admin account email addresses for authorised staff who use the Admin Portal
2. How we use your information
- To respond to adoption, volunteer, donation, or general enquiries
- To operate and improve the website and Admin Portal
- To communicate about shelter activities where you have asked us to
3. Donations and payments
Donations are processed through the shelter’s existing external payment methods (for example SnapScan and bank transfer). This website does not capture or store card numbers or other payment credentials.
4. Sharing of information
We do not sell your personal information. We may share information with trusted service providers who help us run the website (for example hosting and database providers), and only as needed to provide those services or where the law requires disclosure.
5. Security
We take reasonable steps to protect personal information stored through our systems. Admin access is limited to authorised users. No method of transmission or storage is completely secure, so please avoid sending highly sensitive information by email or form unless necessary.
6. Your rights (POPIA)
You may request access to, correction of, or deletion of your personal information where applicable. To exercise these rights, contact us using the details below.
7. Contact
Email: pawsitiverasa@gmail.com
Phone: +27 76 485 4448
Address: Plot 143 Pretorius street Laezonia, Centurion, Gauteng, 0026
Or use the form on our Contact page.